Welcome to Little Muslim Learners. These Terms & Conditions apply to purchases made through our website. By placing an order, you agree to these terms, subject to your rights under applicable law.
1. Products and Descriptions
We aim to display accurate product descriptions, photographs, prices, and specifications. Minor differences in colour or appearance may occur due to screen settings. Please read product information carefully before placing an order.
2. Product Availability
All products are subject to availability. If an item becomes unavailable after an order is placed, we will contact you to discuss an appropriate resolution, including cancellation and refund where applicable.
3. Placing an Order
When placing an order, please provide accurate contact details and a complete delivery address. We may contact you by phone, email, or WhatsApp to verify details or coordinate delivery.
An order confirmation does not necessarily mean that dispatch has occurred. We will process accepted orders according to availability and our fulfilment procedures.
4. Pricing and Taxes
Product prices and any applicable delivery charges will be displayed during the purchase process. The amount payable will be shown before you submit your order. Applicable taxes will be handled as required by law.
5. Payment Methods
Payment methods available at checkout may include Cash on Delivery (COD). Other methods will be available only if enabled on our website.
Cash on Delivery: If COD is selected, please keep the order amount ready when your parcel arrives. Any applicable shipping or additional charges will be disclosed before the order is placed.
6. Order Confirmation and Cancellation
We may contact you to confirm a COD order or clarify delivery information. If you wish to cancel an order, contact us as soon as possible with your order number. Cancellation may not be possible after the order has been dispatched.
We may cancel an order where necessary because of product unavailability, an obvious pricing or listing error, suspected fraud, or delivery limitations. We will communicate the reason and arrange any refund due for amounts already paid, subject to applicable law.
7. Shipping and Delivery
Delivery estimates, available service areas, and shipping charges will be shown where applicable. Delivery times are estimates and may be affected by courier delays, weather, operational disruptions, or other circumstances beyond our control.
Please ensure that someone can receive the parcel at the delivery address. If delivery fails, we may contact you to arrange another attempt where available.
8. Returns, Exchanges, and Refunds
For return or exchange assistance, contact us with your order number and a description of the issue. Where useful, we may request photographs of the product or packaging.
Any return or exchange request will be assessed under our applicable return policy and consumer protection obligations. Products that are defective, damaged, incorrect, or materially different from their description will be handled in accordance with applicable law.
Where a refund is due, the process and timing will depend on the circumstances and the payment method. For COD orders, we will contact you to arrange an appropriate refund method and any necessary verification.
We will communicate any applicable return conditions and return-shipping costs. Nothing in these terms removes rights that consumers have under applicable law.
9. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us promptly with your order details. We will review the issue and explain the available resolution in accordance with our policy and applicable law.
10. Customer Responsibilities
You agree to provide accurate order details, use the website lawfully, and not engage in fraudulent purchases or misuse our services. Please contact us promptly if you identify an error in your order information.
11. Intellectual Property
Website content, branding, product photographs, and original educational materials may be protected by intellectual property laws. They may not be copied, reproduced, or commercially distributed without permission unless allowed by law.
12. Limitation of Liability
To the extent permitted by law, we are not liable for indirect losses caused by circumstances outside our reasonable control. Nothing in these terms excludes liability that cannot legally be excluded or restricts your statutory consumer rights.
13. Privacy
Personal information provided during ordering is handled according to our Privacy Policy. We may use necessary order details to process purchases, arrange delivery, provide customer support, and meet legal obligations.
14. Complaints and Customer Support
If you have a complaint about an order, product, delivery, or refund, contact us using the details below. Please include your order number so we can investigate.
Business: Little Muslim Learners
Email: YOUR-EMAIL@example.com
Phone/WhatsApp: YOUR-PHONE-NUMBER
Business Address: YOUR-BUSINESS-ADDRESS
We will endeavour to acknowledge and address complaints within the time required by applicable law.
15. Governing Law
These terms are governed by the applicable laws of India. Disputes will be handled by competent authorities and courts as determined under applicable law.
16. Changes to These Terms
We may revise these Terms & Conditions when our products, services, or legal requirements change. The current version will be published on this page.
Last updated: 23 October 2026